Third Party Reviews Reviews For Sport Clips Haircuts of Biltmore Park Town Square

1 rating

Notice how one of their 5 star reviews is by an employee, trying to bump up their rating? Your poor customer service doesn't go unnoticed, and your "easy online check in" doesn't do anybody any good if you're rude to everyone who walks through your doors. There are several EXCELLENT barbers in South Asheville who treat all of their customers with respect. I would recommend any of them over this place.

1 rating

Rude customer service and flippant attitudes. The online check in feature is awful and leaves customers waiting for 30 mins to an hour longer than they estimate. Even worse, walk-in customers who are ready and waiting to pay for service are treated like an inconvenience and are not informed of the option to check in online until it's too late and they've already been checked in at the store. Who's idea was this?? And why are your employees so rude about it? Take some classes in customer service, revamp your check in process, and maybe you'll have fewer 1 star reviews on Google, and you won't have to post a 5 star review for yourselves to boost your rating?? Regardless, you lost our business!

1 rating
  • 07/09/19
  • Justin O. Yelp

https://yelp.com/biz/OHTeVr0q5Kc3tY75B8iKFQ?hrid=GfP48z67tn9kqfVXOUyk2A

Rated 3.8 out of 5.0 based on 19 Client reviews

1
Cait O. | July 10, 2019 Google

"Notice how one of their 5 star reviews is by an employee, trying to bump up their rating? Your poor "

1
Kaiti ?. | July 10, 2019 Facebook

"Rude customer service and flippant attitudes. The online check in feature is awful and leaves custom"

1
Justin O. | July 9, 2019 Yelp

"https://yelp.com/biz/OHTeVr0q5Kc3tY75B8iKFQ?hrid=GfP48z67tn9kqfVXOUyk2A"

5
Kristen H. | July 7, 2019 Google

"Sport Clips is a great place for all Men and Boys to be treated like a true MVP! With the guy smart "

5
Linzy M. | June 25, 2019 Google

"My husband and son got their hair cut here and both stylists (Kristen and amber) did great!! Will be"

5
Kyle B. | June 24, 2019 Google

"Talented and friendly staff. Clean and quick"

4
Jim T. | June 6, 2019 Google

"Solid haircut. Variable is who cuts your hair. Like the ability to schedule online before going and "

5
Michael R. | June 2, 2019 Google

"Great group of people"

5
Jessy J. | May 6, 2019 Google

"Fantastic Stylist all around. Awesome environment, great place to get a hair cut and watch sports. M"

5
Angus M. | May 5, 2019 Google

"Great cut, friendly staff and helpful."